Using Emergency 911
When should you use 9-1-1?
Dial 9-1-1 for police, fire, and medical service when a emergency response is needed.
What happens when I call 9-1-1?
When you dial 9-1-1, your call will be received by a communications specialist who takes your information. Then, the appropriate police, fire, or medical team located in your area is notified and service is dispatched.
How do I use 9-1-1?
Remain calm. Speak Clearly. Provide the communications specialist with the following information:
Please stay on the line with the 9-1-1 Communications Specialist until told to disconnect.
Did you know: Any cell phone can call 911 - whether or not it's activated. Click here if you have an non-active cell phone that you plan to utilize for 911 emergencies.
A quick response depends upon the vital information which you provide about what is happening, its location, and how well your residence and driveway is marked.
Non Emergencies
When should you use the non-emergency number?
The non-emergency number is to assist the public when the use of 9-1-1 is not an urgent request or life and property are not in danger. The non-emergency number is answered twenty-four hours a day, seven days a week.
Call 1-269-781-0911 when there is no immediate danger to life or property. (Non-Emergency).
Non Emergency Examples:
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Animal Control calls (no threat to public safety)
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Miscellaneous Crimes or any type of incident that has occurred at an earlier time/date that needs a police investigation and/or a report.
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Miscellaneous calls for service where police or fire assistance would be helpful.
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Informational requests related to police or fire activity
